Privacy Policy

1.1 To order from this website, we request certain personal information from you on the registration form. During registration and account creation, you are required to provide your contact information such as name, address, phone number, and email address, and you are also required to create a password.

1.2 Once you have created an account, you are able to order prescription drugs as well as over-the-counter drugs. For over-the-counter orders, we generally request no additional information beyond what was provided during account creation.

1.3 To order prescription medications, we may require additional medical information about the patient for whom the prescription has been ordered. This may include name, height, weight, date of birth, gender, drug allergies, requested medications, medical history information, existing medications, prescription information, and the name and contact details of the primary physician.

1.4 The choice to provide personal information is always yours. However, withholding particular details may limit the products and services Chemistway is able to provide or may require us to request additional details to serve you appropriately.

1.5 We may also maintain a file containing contact history for customer inquiry purposes. In addition, we may collect anonymous or non-personal information that cannot be associated with or traced back to a specific individual or business entity.

2.1 We use your personal information, or the personal information of your family members where applicable, to communicate with you, send newsletters, enhance your visit to our site, process orders, and provide the products and services you requested.

2.2 We may provide personal information to a licensed physician for review and approval of a prescription where required.

2.3 We may use personal information to send notices and special offers by email. You may opt out of these messages at any time by using the unsubscribe link included in such communications.

2.4 We will not furnish personal information to an outside organization for its own marketing or solicitation purposes without your prior consent.

2.5 We use personal information only for the purposes disclosed to you. If your information is needed for a different purpose, we will notify you and request consent before proceeding.

2.6 We may disclose personal information as required by law, to protect our rights, to comply with legal proceedings, in limited circumstances such as a medical emergency, suspicion of illegal activity, or to collect on a delinquent account.

2.7 When you visit our website, information that could identify you personally is not collected unless you choose to provide it voluntarily. You may browse the site anonymously and privately at any time.

2.8 If Chemistway is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified by email and/or a prominent notice on our website about any change in ownership or uses of your personal information, as well as any choices you may have regarding your data.

3.1 We use trusted third parties such as affiliate dispensing pharmacies, fulfillment centers, ACH check processing companies, and email service providers to help us deliver services and process transactions.

3.2 When you create an account to purchase prescription and non-prescription products, we may share your name, address, and relevant medical profile information with those service providers where necessary to provide care, fulfill orders, or process payments.

3.3 These third parties are prohibited from using your personal information for promotional purposes.

3.4 Chemistway does not share, sell, rent, or trade your personal information with third parties other than as disclosed in this Privacy Policy.

4.1 If you no longer wish to receive newsletters or marketing communications from Chemistway, you may opt out by following the instructions included in each newsletter or by emailing us at support@chemistway.com.

5.1 We use current technologies and maintain security standards to help protect your personal information against unauthorized access, disclosure, inappropriate alteration, or misuse.

5.2 Electronic client files are kept in secure environments with restricted access, and our server and firewall infrastructure are managed according to internal security standards.

5.3 Access to personal information is restricted to authorized employees who have a legitimate business purpose for accessing it.

5.4 As a condition of employment, all employees of Chemistway are required to follow applicable laws, regulations, and internal privacy standards. Unauthorized access to or disclosure of client information is strictly prohibited and may result in disciplinary action, including dismissal.

6.1 If your personal information changes, or if you no longer desire our service, you may correct or update your information within the "My Account" section of the site or by contacting Customer Support at support@chemistway.com.

6.2 If you wish to cancel your account or request that we no longer use your information to provide services, contact us at support@chemistway.com. We will respond within a reasonable timeframe.

6.3 We retain your information for as long as your account remains active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

6.4 Your family members may also contact us at support@chemistway.com to request removal of their information from our database where applicable.

7.1 Chemistway and our affiliates, analytics partners, or service providers may use technologies such as cookies, beacons, tags, and scripts to analyze trends, administer the site, track user movement, and gather demographic information.

7.2 We use cookies to make it easier for you to navigate the site. Users can control cookie settings at the browser level, although rejecting cookies may limit certain features or areas of the site.

7.3 Like most websites, we may automatically gather certain information and store it in log files, including IP addresses, browser type, internet service provider, referring and exit pages, operating system, date and time stamp, and clickstream data.

7.4 We do not link automatically collected data to other information we collect about you unless required for a disclosed purpose.

8.1 We may partner with third parties to display advertising on our website or to manage advertising on other sites. Those partners may use technologies such as cookies to gather information about your activities across sites in order to provide interest-based advertising.

8.2 If you do not want this information used for the purpose of serving you interest-based ads, you may opt out by contacting us at support@chemistway.com.

9.1 Our website may include social media features such as Twitter, Facebook buttons, and widgets such as share buttons or interactive mini-programs running on our site.

9.2 These features may collect your IP address, identify which page you are visiting, and may set a cookie to function properly.

9.3 Social media features and widgets are either hosted by third parties or hosted directly on our site. Your interactions with them are governed by the privacy policy of the company providing the feature.

10.1 We may display personal testimonials of satisfied customers on our site in addition to other endorsements.

10.2 With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, please contact us at support@chemistway.com.

11.1 If we decide to change this Privacy Policy, we will post those changes within this statement, on the home page, and in other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

11.2 We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we make material changes, we will notify you here, by email, or by means of a notice on our home page.